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SHIPPING INFORMATION
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Shipping Rates and Policies
Shipping rates are for the United States Only. International orders are welcome, Please contact us for shipping rates before placing order. Thank You.
Rates:
We ship via FED-X, UPS and USPS as well as via common carrier freight for oversize items. Our standard shipping and handling charges are automatically calculated through our online shopping cart and abide by the following shipping rules unless otherwise noted next to the merchandise.
| ORDER TOTAL |
SHIPPING CHARGES |
| $0.01-10.00 |
$3.95 |
| $10.01-50.00 |
$7.95 |
| $50.01-100.00 |
$12.95 |
| $100.01-200.00 |
$16.95 |
| $200.00 and up |
$22.95 |
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| OVER SIZE CODE |
SHIPPING CHARGES |
| OS LITE |
$25.00 |
| OS 1 |
$42.00 |
| OS 2 |
$52.00 |
| OS 3 |
$70.00 |
| OS 4 |
$72.00 |
| OS 5 |
$125.00 |
| OS 6 |
$135.00 |
International:
International orders are welcome. We ship on regular bases to all parts of the world using a variety of methods. Shipping quotes provided on request. Foreign orders must be paid with a credit card or cashier's check in U.S. funds. Foreign orders will ship as quickly as circumstances permit.
PLEASE NOTE: Import Laws and Duties vary from country to country. Upon delivery the carrier may collect from you taxes, duties, and brokerages fees which may be imposed by the destination country. You are responsible to pay any and all such levies at time of delivery.
Policies:
In general, we try to make sure that items are shipped within 2 to 5 business days of your order. In most cases, the processing time of orders is more on the order of 24 to 48 hours. If the product is backordered, You will be notified via email or phone about any backorder situation concerning your order that we anticipate will last longer than 5 business days. Backordered items will also be noted on your shipping invoice. Backordered items will be shipped separately upon availability at the standard shipping rates stated above. If it is a major new product or if the product has a high demand, we will notify you by e-mail or phone in advance about the arrival of new inventory. Some items, such as E&G and Xenon body kits require extra time before shipment due to high demand and extended lead time constraints from those manufacturers. We are constantly working to shorten lead times before shipment. At the time of ordering, a Customer can e-mail milehighpts@msn.com and request 1 or 2-day shipping as an extra cost option. We will then call and verify the request before proceeding with the expedited shipment method. Expedited shipping does not affect the normal order processing time, just the actual shipping time.
Also, please remember that holidays can interfere with normal shipping times and make packages seem like they are taking too long to arrive - this is out of our control since all shipping methods experience longer delivery times near Christmas due to the overall high volume of traffic, so order early to guarantee on-time delivery for Holiday Gifts.
Special Note on Order Cancellations:
If you need to cancel your order, you must do so before it ships, or else it will be considered a return and will then be covered under our Returns Policy, which requires a RMA number and up to a 20% restocking fee. It is preferred that ALL online order cancellations be made by email sent to milehighpts@msn.com. You can call to cancel your order at 303-456-9862. Either way, if you do NOT receive a cancellation confirmation number by the close of the next business day, you should contact us again. No order is considered cancelled without this confirmation number. No order that has already been shipped can be cancelled, it can only be returned.
Special Note on Free Shipping Programs:
Free shipping programs are all subject to time limits and other restrictions. Always review the details of the current shipping discounts before ordering.
Any customer who purchases parts subject to a free shipping special and later returns the parts for any reason will pay the original shipping charges as if free shipping were not in effect and irrespective of any restocking fees.
Tracking Your Order:
If your order does not show up in the time allowed by the shipping method selected, please call or e-mail us. We will then track the order for you if the method of shipment is traceable.
Some items may be shipped via non-traceable means at your request or if FED-X does not ship to your location. For example, US Mail is not traceable, and USPS Priority Mail is not traceable unless there is a tracking confirmation placed on the order which costs extra. Items may or may not be shipped with tracking confirmation. Please allow sufficient time for your order to arrive before asking us where it is. We cannot spend time tracking products that are not considered late when you ask us about them.
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Chrysler and PT Cruiser are Registered Trademarks of the DaimlerChrysler Corporation. Milehighpts.com is not affiliated with the DaimlerChrysler Corporation. The products and opinions expressed on this web site and sites linked to are not that of the DaimlerChrysler Corporation. Milehighpts.com and or DaimlerChrysler Corporation are not responsible for errors published on this web site. ©2002 - 2004 – milehighpts.com. All rights reserved. | |